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HEAD UP SERVICES, SLU., in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, and other current legislation on data protection, informs you that:

– Its corporate name is HEAD UP SERVICES, SLU
– Its CIF is B84310945
– Its contact phone number is +34 986 124 163
– Its address is Barrio San Andrés Pontellas, 20, 36412, O Porriño (Pontevedra), Spain.
– The data controller is HEAD UP SERVICES, SLU, with NIF B84310945, located at Barrio San Andrés Pontellas, 20, 36412, O Porriño (Pontevedra), Spain. You can contact us by phone at 986 124 163 or via email at commercial@headup.es.

Purpose and legitimacy of data processing and retention period:

1. Data of people who contact us through the form and other contact means. We process your data to manage your requests for information, doubts, inquiries, suggestions, or complaints. We can process your data for this purpose because we have a legitimate interest in attending to the necessary communications to carry out our activity.

2. Data of people who use the heat loss calculation tool. We process your data to:

2.1. Manage the provision of the heat loss calculation service. We can process your data for this purpose because there is a contract and a legitimate interest in its execution.

2.2 Promote our activity by sending information about similar products or services. We can process your data for this purpose because we have a legitimate interest in continuing to develop our activity.

Your data will be kept for the time necessary to achieve the indicated purposes.

Who will your data be communicated to?

Your data will not be transferred to third parties. They will be communicated to our data processors when necessary for the correct provision of the services contracted to them.

Will your data be transferred to third countries?

No International Data Transfers will be made.

What are your rights when you provide us with your data?

– Access: right to obtain confirmation as to whether or not we are processing personal data concerning you, to know what they are used for, how long they will be kept, their origin, and if they have been or will be communicated to a third party.

– Rectification: right to request the rectification of inaccurate data and to complete incomplete personal data.

– Deletion: right to request the deletion of personal data when they are inadequate, excessive, or no longer necessary for the purposes for which they were collected, including the right to be forgotten.

– Objection: right to object, in certain circumstances, to the processing of your personal data or to request that the processing be stopped.

– Limitation of Processing: right to request, under legally established circumstances, that your data not be processed beyond mere conservation.

– Portability: right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller, provided that this is technically possible.

Where can you exercise your rights?

The exercise of rights must be done in writing, addressed to Barrio San Andrés Pontellas, 20, 36412, O Porriño (Pontevedra), Spain or to the email address commercial@headup.com. HEAD UP, S.L. provides you with models for the exercise of rights that can be obtained at the address or through the email indicated above. For more information: www.aepd.es.

Do you have the right to file a complaint with the Supervisory Authority?

If your rights have not been respected, you can file a complaint in writing with the Spanish Data Protection Agency, located at Calle Jorge Juan, 6-28001-Madrid, or using the electronic headquarters: https://sedeagpd.gob. In both cases, you must accompany the relevant documentation.

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